Archive for the ‘What’s Behind the iPhone’s Glitch’ Category

What’s Behind the iPhone’s Glitch

August 15, 2008

My colleague Peter Burrows wrote an interesting story yesterday explaining why Apple’s iPhone seems to have come down with a dropped call problem.

The culprit? Those damn computer chips. In this case, Burrows reports that it’s a “communications chip made by Munich-based Infineon Technologies (IFX). Faulty software on the chip causes problems when the iPhone needs to switch from wireless networks that allow for faster Web downloads to slower ones, the people say. ”

Click here to read the rest of the story.

Two quick and related thoughts:
1. This is good news for RIMM. Any reports of problems with the basic functionality of the iPhone will give some people pause before investing in a new device, however cool it is.

2. This is a negative for Apple’s efforts to make inroads with corporate buyers. CIOs want reliability and don’t want to be bothered with phone calls from irate execs complaining that their iPhone keeps dropping calls. That’s partly what got Sprint into hot water. If these problems persist, RIMM’s Blackberry will be seen as the IBM of mobile computing, a safe choice, as in no CIO ever got fired for buying Blackberries.