Comments for Creative Capital

Comment on Valley Boy: Part 2 of an Interview with VC Pioneer Thomas J. Perkins by olympic london

olympic london — Sun, 29 Jul 2012 22:32:25 +0000

Wow, awesome blog layout! How long have you been blogging for? you make blogging look easy. The overall look of your site is wonderful, as well as the content!. Thanks For Your article about Kanji Tattoo,Kanji Lettering,Chinese Character,Kanji Saying,Kanji Script,Kanji Writing | Gwan Soon Lee Tattoo .

Comment on Sprint CEO Dan Hesse Speaks About Customer Service by Minnie keeling

Minnie keeling — Wed, 25 Apr 2012 02:09:26 +0000

My complaint is with customer service. Last week I found my bill on the enter net I called sprint cause it didn’t look right. Well they told me that I call Guatemala, who in the hec do I know there? Any way I told them I don’t know no body in Guatemala. Hello please hold that’s all heard Monday then when I got off work I went to a sprint store on Montgomery Rd. I stayed on the phone for bout an half hour. Ok I spoke to a gentleman I think his name was Jeramy I forgot cause he said he was gonna call me back Friday he did then he said he was gonna call me Monday haven’t heard from him since. Now I asked supervisors and other customer service reps if you google where is the area code for 502 it came up Kentucky, then when you google what’s the area code for Guatemala it came up 502 also. Now on my phone bill I never made an out of state call so why was I charged. This is so irritating. Why can’t no one help me. After this if no one can help me I’m gonna go further action. My name is Minnie keeling – 513-225-2576- (1241 Groesbeck Rd.) – (Cincinnati,Ohio 45224). To whom it may concern thank you for your time P/S: the gentleman who pose to have called me back he also told me my phone don’t call out of state calls please help me.

Comment on Sprint CEO Dan Hesse Speaks About Customer Service by Anna

Anna — Thu, 29 Mar 2012 13:40:43 +0000

The costumer service that have sprint went you call sprint zone is very very bad,the people that work in that deparment don’t kwon how to talk to the people and the very bad thing they have is that you ask for the name of the person is helping you they don’t want to give the name and the last name.I have very bad experiance whit sprint in costumer service.

Comment on Sprint CEO Dan Hesse Speaks About Customer Service by LaTasha

LaTasha — Fri, 24 Feb 2012 05:02:23 +0000

Wow Chad! Your attitude is the reason I’m currently considering other carriers for my phone service…sprint nextel excluded!
Maybe this is one of the reasons for low service scores mentioned in the article above. The CEO has one idea of retaining and satisfying customers while the common employee, whether over the phone or in the stores, treat customers as if they could careless about those two fundamental elements of running a business. More often than not customers want to be treated fairly and not bullied into situations. I also believe not every service rep is bad. I am having similar issues as described above and 3 weeks later I still don’t have resolution. I’ve been flat out lied to and treated as if I’m lying. No notes on my account and people “playing” supervisor to get me off the phone! That is the frustration that customers have to deal with and I’m sure I’m not the only one! I do believe persistance pays off and I will continue to press until they resolve my issue!
All the while, I’m on the count down to freedom from my contract!
LaTasha

Comment on Sprint CEO Dan Hesse Speaks About Customer Service by Carol Pollitt

Carol Pollitt — Fri, 27 Jan 2012 18:53:11 +0000

SHAME ON SPRINT-
In June/ July I entered into a two year contract with Sprint for an Air Card USB600. When I first contacted them the rep quoted me $39.00 for 5G and the contract was set.
When the first bill arrived it was for $49.00, so I called customer service and they said what the rep had done was apply our 20% corporate discount to get the $39.00. After checking their records and with my statement that I only agreed because of the 20% discount they then agreed to honor the discount in order to keep us as a customer. However, since their system would not allow them to discount an air card I would have to call in every two months and they would apply a $20.00 discount to our bill and they would document this on the account.
Done! – Or so we thought.
This worked very easily the next two times we called on, August 1, October 23, since it was documented on the account. Last night we contacted Sprint for the two month discount and, ALL OF A SUDDEN this notation is no longer on our account. They will no longer honor this because and I quote the rep, Mitch,” Sprint has to cut back in order to keep up with all the changes and money for equipment etc”. He will credit my account one time, which he did, but not for the full amount of $20.00, only $10.00.
Truly, if I had good coverage in my area I wouldn’t complain about it. But my Blackberry Smartphone only gets two bars and drops calls at our residence and for the air card, Skype is not an option, I can not from my home see my new great grandson. No matter what you do on the Internet it stalls and you have to set and wait for it to come back! I’m not a big user, typically I use about 1G and last month I used 2G.

However we had an (verbal?) agreement. I should have asked for something in writing and did not, because, we have been with Sprint since before they were Nextel and have always been treated fair.

So how do I get out of this contract? Our phones are out of contract, I believe, so this is no problem. But I think it’s time to spend my $174.56 for our phones and $49.00 +tax on the USB -SOMEPLACE ELSE!!

Please advise on how to proceed on this matter as Sprint Corporate no longer cares!

I will forward this to Norfolk Southern RR and International Paper
to let them know how you treat their employees!

Comment on Doh! Venture Capital Investment Dips 7% in Q3 by Asleep at the Wheel of Creative Destruction « ArsipData

Asleep at the Wheel of Creative Destruction « ArsipData — Wed, 23 Nov 2011 10:14:15 +0000

[...] is a significant amount of perpetually uninvested cash, with investment shifting to later and later stages: a clear sign of that venture investors are struggling to, well, make much of an economic [...]

Comment on Update: Qwest Does Block Internet Traffic (In Rare Cases) by Wow! Awesome site you have here!

Wow! Awesome site you have here! — Tue, 22 Nov 2011 00:42:49 +0000

Wow! Awesome site you have here!…

[...]Update: Qwest Does Block Internet Traffic (In Rare Cases) « Creative Capital[...]…

Comment on It’s Official: U.S. Social Networking Sites See Slow Down by National Security Clearences - The Edmunds Law Firm

National Security Clearences - The Edmunds Law Firm — Mon, 17 Oct 2011 19:22:28 +0000

Great post . Very informational. I wish you best of luck with your blog.

Comment on What I Learned from BusinessWeek’s Sprint Nextel Message Boards by EmmaTE

EmmaTE — Mon, 17 Oct 2011 05:42:39 +0000

Hi guys,

Just saying hello to the forum.

Emma

————–
apple iphone

Comment on It’s Official: U.S. Social Networking Sites See Slow Down by HotmailCorreo

HotmailCorreo — Thu, 13 Oct 2011 11:56:33 +0000

The bad news is that Facebook’s engagement is down sequentially, and only up 13% year-over year.